695 Privacy Policy — User Information Protection
Your privacy is our priority. This page explains how 695 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our platform.
Last updated: 2026
Information We Collect
When you register and use the 695 platform, we collect several categories of information to ensure a smooth, secure, and personalised experience for Malaysian users. The information collected includes:
Account Information
Includes your full name, email address, phone number, date of birth, and encrypted password provided during registration. This information is used to verify your identity and manage your account on the 695 platform.
Payment and Transaction Information
Includes bank account numbers, account holder names, and transaction records in Malaysian Ringgit (MYR). We do not store credit card details directly — all financial transactions are processed through approved, secure payment channels.
Device and Browser Data
Includes IP address, device type, operating system, browser version, and usage data such as pages visited and session duration. This data helps us detect suspicious activity and improve platform performance.
Cookies and Tracking Data
695 uses cookies to store user preferences, maintain login sessions, and analyse platform usage patterns. You can manage your cookie settings through your browser, though disabling cookies may affect certain platform features.
How We Use Your Information
All information collected by 695 is used solely for legitimate purposes directly related to the delivery of our services. The primary purposes include:
- Verifying user identity and preventing fraud and money laundering.
- Processing deposits and withdrawals in Malaysian Ringgit (MYR) securely and accurately.
- Sending important notifications related to your account, security, or policy changes.
- Personalising the user experience based on your preferences and platform usage history.
- Detecting and preventing activity that violates our terms of use or applicable laws.
- Continuously improving 695's products, services, and customer support.
- Complying with applicable legal requirements, regulations, or authority directives.
695 will not use your personal information for marketing purposes without your consent, and you may withdraw that consent at any time.
Data Storage and Security
695 uses industry-standard Secure Socket Layer (SSL) encryption to protect all data transmitted between your device and our servers. Data is stored on secured servers with strict access controls and round-the-clock security monitoring.
Data retention periods vary depending on the type of information and applicable legal requirements. Financial transaction records are retained for the period prescribed by Malaysian law for audit and compliance purposes. Data that is no longer required will be securely deleted or anonymised.
While we take reasonable steps to protect your data, no security system is foolproof. We encourage users to use strong passwords, keep their login credentials private, and contact 695 support immediately if they suspect any security breach.
Sharing Information with Third Parties
695 does not sell, rent, or disclose users' personal information to third parties without your consent, except in the following circumstances:
- Payment service providers: Transaction information is shared with approved payment processors to complete your MYR deposits and withdrawals.
- Legal requirements: 695 may disclose information to relevant authorities when required by Malaysian law or a valid court order.
- Fraud prevention: In certain cases, information may be shared with fraud prevention agencies to protect users and the platform from unlawful activities.
All third-party service providers working with 695 are bound by strict confidentiality agreements and are required to meet the same data protection standards that we uphold.
User Rights and How to Contact Us
As a 695 platform user, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You can update or correct inaccurate information through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal information, subject to data retention obligations required by law.
- Right to Object: You have the right to object to the processing of your information for specific purposes, such as direct marketing.
695 reserves the right to update this privacy policy from time to time. Users will be notified of any material changes via email or in-platform notification. Continued use of the platform after such changes constitutes acceptance of the revised policy.
For any enquiries, data access requests, or privacy-related complaints, please contact the 695 support team by email at [email protected] or visit our FAQ page us for more information.
Have Questions About Your Privacy?
The 695 support team is here to help you understand how we manage your personal data. Visit our help centre or register to get started with a safe and secure experience.